Terms of Service

Effective Date: January 15, 2026

Last Updated: May 8, 2026

Article 1 (Purpose)

These Terms of Service ("Terms") govern the rights, obligations, and responsibilities between DotBrick Studio ("Company") and users regarding the use of game services ("Service") provided by the Company.

Article 2 (Definitions)

• "Service": All mobile games and related services provided by the Company.
• "User": Any person who uses the Service in accordance with these Terms, including members and non-members.
• "Member": A user who has registered through external platform authentication (Google, Apple, etc.).
• "Guest": A user who uses the Service via device identifier without account authentication.
• "Paid Content": In-game currency, items, or services provided by the Company for a fee.
• "Content": All information provided by the Company within the Service, including code, images, sounds, text, and characters.

Article 3 (Posting and Amendment of Terms)

• The Company posts these Terms within the Service or on the Company website where users can easily access them.
• The Company may amend these Terms within the scope not violating relevant laws including the Act on Regulation of Terms and Conditions, the Electronic Commerce Act, and the Game Industry Promotion Act.
• When amending the Terms, the Company will announce the effective date and reason for amendment at least 7 days before the effective date. For amendments unfavorable to or significantly affecting users, notice will be given at least 30 days in advance.
• If users do not agree to the amended Terms, they may discontinue use of the Service and withdraw membership. Continued use after the effective date constitutes consent to the amendments.

Article 4 (Formation of Service Agreement and Age Restriction)

• The service agreement is formed when a user agrees to these Terms, applies for registration through the procedures established by the Company, and the Company accepts such application.
• This Service is intended for users aged 14 and older. Registration by children under 14 is not permitted.
• Minors under 19 require legal guardian consent to register or make purchases. Contracts entered without such consent may be cancelled by the user or legal guardian pursuant to Article 5 of the Korean Civil Code.

Article 5 (Copyright Ownership and Use Restrictions)

• All copyrights and intellectual property rights in Content (code, images, sounds, text, characters, designs, etc.) provided in the Service belong to the Company.
• Users may not reproduce, transmit, publish, distribute, or broadcast the Content for commercial purposes, or allow third parties to do so, without prior written consent from the Company.
• Copyright in user-generated content within the Service (nicknames, chat, etc.) belongs to the user. However, the Company may use such content non-exclusively for service operation, promotion, and improvement.

Article 6 (Account and Data Management)

• The Company uses the professional server solution 'Backnd' by AFI Inc. for stable data management.
• Guest Account Notice: In Guest mode, data is linked to the device identifier. The Company is not responsible for data loss due to app deletion, device change, or device reset. We recommend linking a Google or Apple account to prevent data loss.
• Users are responsible for managing their accounts and devices. The Company is not liable for damages caused by user negligence.
• Users must immediately notify the Company if they discover their account has been compromised or used by a third party.

Article 7 (Service Provision and Interruption)

• The Service is provided 24/7 in principle.
• The Company may suspend the Service in the following cases, with prior notice when possible or post-notice in urgent situations:
  • Regular system maintenance, server expansion or replacement
  • Hacking, DDoS attacks, or other security incidents
  • Service interruption by telecommunications providers under the Telecommunications Business Act
  • Force majeure events including natural disasters and emergencies
• If the Company can no longer provide the Service due to business transfer, division, merger, or game termination, the Company will notify users at least 30 days in advance of service termination and take appropriate measures including refunds.

Article 8 (Paid Content and Withdrawal of Subscription)

A. Eligibility for Withdrawal

• Members may withdraw their subscription within 7 days of purchase without any fees or penalties pursuant to Article 17 of the Electronic Commerce Act.
• If the Content does not match the Company's representations or contract terms, users may withdraw within 3 months of delivery or 30 days from when they knew (or could have known) of the issue.

B. Restrictions on Withdrawal

Withdrawal cannot be exercised against the Company's will in the following cases (E-Commerce Act Art. 17(2)). The Company must clearly disclose such restrictions on the purchase screen:

• Content lost or damaged due to user's responsibility
• Content whose value has significantly decreased due to user's use or partial consumption
• Content that is used or applied immediately upon purchase
• Content where opening constitutes use, or where utility is determined upon opening (e.g., gacha/loot box items)
• Package items where some content has been used
• Content whose value has significantly decreased due to time passage, making resale difficult

C. Refund Processing

• The Company will refund payment within 3 business days of receiving the withdrawal notification (or content return).
• If the Company unjustifiably delays refunds, it will pay delay interest at 15% per annum for the delay period (E-Commerce Act Enforcement Decree Art. 21-3).
• For purchases made through Google Play, App Store, or other app marketplaces, the Company may process refunds by requesting payment cancellation through the respective payment provider.
• Users may submit withdrawal requests via 1:1 inquiry or email, providing payment information and reason for swift processing.

D. Minor Purchases

• Contracts entered into by minors without legal guardian consent may be cancelled by the user or legal guardian.
• However, cancellation may be restricted in the following cases:
  • The minor used deceptive methods (impersonating an adult or guardian consent)
  • The purchase was within the scope of property the legal guardian permitted the minor to dispose of (e.g., allowance)
  • The legal guardian was aware of the payment but did not object within a reasonable time
• For minor purchase cancellation, the Company may request necessary documents such as family relation certificates and payment device information.

E. Platform-Specific Refund Processing

Paid Content in this Service is processed through app marketplaces such as Google Play and Apple App Store. Refund processing differs by platform as follows:

(1) Purchases via Google Play

• The Company has authority to process refunds through the Google Play Console.
• Users may request refunds via Google Play's own refund system (within 48 hours of purchase) or by contacting the Company directly.
• The Company will review refund eligibility under this Article 8 before processing.

(2) Purchases via Apple App Store

• Per Apple's policy, only Apple can process refunds for App Store in-app purchases. The Company does not have refund processing authority.
• Users must request refunds directly from Apple through:
  • Web: https://reportaproblem.apple.com
  • Phone: Apple Customer Support 080-333-4000 (Korea)
• The Company will sincerely guide users through the refund application process but cannot influence Apple's refund decisions.

(3) When Apple Denies a Refund

• If the case does not fall under Article 8(B) (Restrictions on Withdrawal) and the content is unused within 7 days, the Company will endeavor to provide compensation through equivalent in-game currency or items to safeguard the user's right of withdrawal.
• In-game compensation will only be provided with the user's consent. After compensation is provided, all claims related to the payment shall be considered settled.
• The Company's authority and obligation to process direct cash refunds are limited by Apple App Store policies.
• The Company may decline compensation in the following cases:
  • Cases falling under Article 8(B) (Restrictions on Withdrawal)
  • Users attempting refunds through fraudulent means (repeated requests, false claims, etc.)
  • More than 7 days have passed since purchase
  • Users do not respond to requests for supporting documentation

(4) Refunds for Minor Purchases and System Errors

• Users must first apply for refunds through the platform where the payment was made (Google or Apple). The Company will guide users through the application process.
• If platform refund is denied, the Company may review supporting documentation under Article 8(D) (Minor Purchases) or system error evidence and may process via in-game compensation or other reasonable means.
• The following documents may be required to review minor purchase cancellation:
  • Family relation certificate or family registration document
  • Information about the device and account used for payment
  • Evidence that the payment was made without legal guardian consent
• For system error reports, the Company will check server logs and, if confirmed as an error, provide compensation in equivalent in-game currency. However, the Apple payment refund itself requires separate application per Apple policy.
• If the Company determines, after document review, that the case does not qualify for refund or compensation, the reason will be communicated to the user.

(5) Post-Refund / Post-Compensation Processing

• Upon refund or compensation, the related in-game currency and items will be automatically retrieved, which may result in a temporary negative balance on the user's account.
• If a negative balance occurs, certain features may be restricted until the next payment or top-up. This is to prevent fraudulent use.
• The Company may impose use restrictions under Article 11 for repeated or malicious refund requests.

Article 9 (Refund of Overpayment)

• If overpayment occurs due to the Company's fault, the Company will refund the full overpayment regardless of contract costs or fees.
• If overpayment occurs due to the user's fault, refund processing costs will be borne by the user within reasonable limits.
• If the Company refuses to refund a claimed overpayment, the Company bears the burden of proving that the charge was justified.

Article 10 (User Obligations and Prohibited Activities)

Users shall not engage in the following acts and may face sanctions under Article 11 for violations:

• Inappropriate Nicknames: Using profanity, slurs, obscene or offensive words, or impersonating others
• Data Manipulation and Hacking: Modifying the client, manipulating server (Backnd) communications, or memory manipulation
• Unauthorized Software: Using or distributing unofficial macros, hacks, accelerators, or bots
• Bug Exploitation: Knowingly exploiting system errors for unfair gain without reporting
• Account Trading: Cash trading, transfer, or rental of accounts or in-game currency
• Rights Violation: Identity theft, defamation, insult, threats, or stalking of others
• Commercial Use: Using the Service for advertising, promotion, or business purposes without prior consent
• Service Interference: Any act interfering with the Company's normal service operation

Article 11 (Use Restriction Measures)

• The Company may take the following graduated measures for violations of Article 10:
  • Warning: Notice to cease violation
  • Temporary Suspension: Service use restriction for a specified period
  • Permanent Suspension: Permanent account termination and data deletion
• The Company will generally notify users in advance of sanctions, including reasons, sanction details, and appeal procedures.
• Post-notice may be given in the following cases:
  • Urgent security threats or clear evidence of fraud
  • Risk of harm to other users from delayed action
  • Notice to the user is impossible
• Users who object to sanctions may file an appeal within 14 days of notification, and the Company will take appropriate action on legitimate appeals.

Article 12 (Member Withdrawal and Loss of Membership)

• Members may request withdrawal at any time through the in-service settings menu or customer support, and the Company will process withdrawal immediately.
• Upon withdrawal, all member data (game progress, owned items, etc.) will be deleted and cannot be restored. However, information required to be retained by law will be kept for the legally specified period.
• If unused Paid Content remains at the time of withdrawal, members may request a refund within the withdrawal period under Article 8.

Article 13 (Limitation of Liability)

• The Company is exempt from liability when unable to provide the Service due to force majeure events such as natural disasters, war, riots, power outages, or communication failures.
• The Company is not liable for service issues caused by user fault.
• The Company has no obligation to intervene in disputes between users or between users and third parties arising from the Service, and is not liable for related damages.
• However, this limitation does not apply to damages caused by the Company's intentional misconduct or gross negligence.

Article 14 (Damages)

• If the Company or a user causes damage to the other party by violating these Terms, the violator shall compensate for such damage.
• The Company is not liable for damages to users arising from free services. However, this does not apply to damages caused by the Company's intentional misconduct or gross negligence.

Article 15 (Dispute Resolution)

• In case of disputes between the Company and users, both parties shall sincerely consult for resolution.
• If consultation fails, users may apply for dispute mediation through the following agencies:
  • Korea Consumer Agency (1372)
  • Content Dispute Mediation Committee (1588-2594)
  • Personal Information Dispute Mediation Committee (1833-6972)

Article 16 (Governing Law and Jurisdiction)

• These Terms are governed by the laws of the Republic of Korea.
• Lawsuits arising between the Company and users shall be filed with the competent court under the Civil Procedure Act.

Article 17 (Revision History)

• January 15, 2026: Initial release
• May 8, 2026 (1st): Enhanced withdrawal/refund provisions, clarified sanction procedures, added dispute resolution procedures, expanded minor purchase clauses
• May 8, 2026 (2nd): Added Article 8(E) — Platform-specific (Google Play / Apple App Store) refund processing, in-game compensation procedures when Apple denies refund, and procedures for minor purchases and system errors